SMTP Error Code 550
The transaction failed permanently. The server will not try to send the message again. This is used as a general error code, so there are many reasons why you could be seeing it.
It’s common for email service providers to add a status code (5.1.1) after the SMTP reply code (smtp;550) for additional categorization of the issue.
Email service providers
AppleAll Apple codes →
smtp;550 5.1.1 <[email protected]>: user does not exist
smtp;550 5.7.1 [CS01] Message rejected due to local policy. Please visit https://support.apple.com/en-us/HT204137
AT&TAll AT&T codes →
smtp;550 5.2.1 <[email protected]>... Addressee unknown, relay=[x.xx.xx.xx]
smtp;550 5.2.1 <[email protected]>... blank mailhost - invalid address, relay=[x.xx.xx.xx]
ComcastAll Comcast codes →
smtp;550 5.1.1 <[email protected]> recipient mailbox unallocated
smtp;550 5.2.0 Message rejected due to DMARC. Please see http://postmaster.comcast.net/smtp-error-codes.php#DM000001
High severity
smtp;550 5.2.0 <[email protected]> - Recipient unavailable
FreeAll Free codes →
GMXAll GMX codes →
GoogleAll Google codes →
smtp;550 5.1.1 The email account that you tried to reach does not exist. Please try double-checking the recipient's email address for typos or unnecessary spaces. Learn more at https://support.google.com/mail/?p=NoSuchUser - gsmtp
smtp;550 5.2.1 The email account that you tried to reach is disabled. Learn more at https://support.google.com/mail/?p=DisabledUser - gsmtp
smtp;550 5.2.1 The user you are trying to contact is receiving mail at a rate that prevents additional messages from being delivered. For more information, please visit https://support.google.com/mail/?p=ReceivingRatePerm - gsmtp
High severity
smtp;550 5.7.1 [x.xx.xx.xx] Our system has detected that this message is likely suspicious due to the very low reputation of the sending domain. To best protect our users from spam, the message has been blocked. Please visit https://support.google.com/mail/answer/188131 for more information. - gsmtp
Critical severity
smtp;550 5.7.1 [x.xx.xx.xx] Our system has detected that this message is likely unsolicited mail. To reduce the amount of spam sent to Gmail, this message has been blocked. Please visit https://support.google.com/mail/?p=UnsolicitedMessageError for more information. - gsmtp
Critical severity
smtp;550 5.7.1 Unauthenticated email from example.com is not accepted due to domain's DMARC policy. Please contact the administrator of example.com domain if this was a legitimate mail. Please visit https://support.google.com/mail/answer/2451690 to learn about the DMARC initiative. - gsmtp
High severity
HeyAll Hey codes →
HostpointAll Hostpoint codes →
ImprovMXAll ImprovMX codes →
InfomaniakAll Infomaniak codes →
Mail.ruAll Mail.ru codes →
smtp;550 Message was not accepted -- invalid mailbox. Local mailbox [email protected] is unavailable: account is disabled
Low severity
smtp;550 spam message rejected. Please visit http://help.mail.ru/notspam-support/id?c=7y4ytdHbuOGv3O50NYTwpz1F-TVIpnactxtFPeFQSDYMAAAAaKgAAOX_3hE~ or report details to [email protected]. Error code: ###. ID: #
High severity
smtp;550 Message was not accepted -- invalid mailbox. Local mailbox [email protected] is unavailable: account is disabled
OrangeAll Orange codes →
OutlookAll Outlook codes →
smtp;550 5.5.0 Requested action not taken: mailbox unavailable. [#.eop-nam12.prod.protection.outlook.com]
smtp;550 5.7.1 Service unavailable, MailFrom domain is listed in Spamhaus. To request removal from this list see https://www.spamhaus.org/query/lookup/ (S8002) [#.eop-nam02.prod.protection.outlook.com]
Critical severity
smtp;550 5.7.1 Unfortunately, messages from [x.xx.xx.xx] weren't sent. Please contact your Internet service provider since part of their network is on our block list (S3150). You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors. [#.eop-nam02.prod.protection.outlook.com]
High severity
ProtonMailAll ProtonMail codes →
QQAll QQ codes →
smtp;550 Mailbox not found. http://service.exmail.qq.com/cgi-bin/help?subtype=1&&id=20022&&no=1000728
smtp;550 Mail content denied. http://service.exmail.qq.com/cgi-bin/help?subtype=1&&id=20022&&no=1000726
RackspaceAll Rackspace codes →
Web.deAll Web.de codes →
smtp;550 <[email protected]>: Reject due to SPF policy. The originating IP of the message is not permitted by the domain owner
smtp;550 <[email protected]>: Syntax error in parameters or arguments
smtp;550 <[email protected]>: Requested action not taken: mailbox unavailable
smtp;550 <[email protected]>: Bad DNS PTR resource record
smtp;550 <[email protected]>: Reject due to policy restrictions (header based)
smtp;550 <[email protected]>: Reject due to policy restrictions (domain based)
smtp;550 <[email protected]>: Reject due to policy restrictions (IP based)
smtp;550 <[email protected]>: Requested mail action aborted: exceeded storage allocation, Quota exceeded
smtp;550 <[email protected]>: IP address is block listed
smtp;550 <[email protected]>: Invalid DNS MX or A/AAAA resource record
Yahoo IncAll Yahoo Inc codes →
smtp;550 relaying denied for <[email protected]>
YandexAll Yandex codes →
ZohoAll Zoho codes →
smtp;550 5.1.1 <[email protected]> User unknown
Spam filters services
BarracudaAll Barracuda codes →
smtp;550 permanent failure for one or more recipients ([email protected]:blocked)
Email Security.cloudAll Email Security.cloud codes →
smtp;550 Invalid recipient <[email protected]> (#5.1.1)
Exchange OnlineAll Exchange Online codes →
smtp;550 5.4.1 [[email protected]]: Recipient address rejected: Access denied [example.com]
smtp;550 5.7.1 Service unavailable, Client host [x.xx.xx.xx] blocked using Spamhaus. To request removal from this list see https://www.spamhaus.org/query/ip/0.0.0.0 (AS16012611)
Critical severity
550 5.7.1 Service unavailable, Helo domain is listed in Spamhaus. To request removal from this list see https://www.spamhaus.org/query/lookup/ (S8001) [#.prod.protection.outlook.com]
Critical severity
smtp;550 5.7.606 Access denied, banned sending IP [x.xx.xx.xx]. To request removal from this list please visit https://sender.office.com/ and follow the directions. For more information please go to http://go.microsoft.com/fwlink/?LinkID=526655 (AS16012609)
Critical severity
FireEyeAll FireEye codes →
smtp;550 5.7.26 <[email protected]>: ETP205 DMARC Failure for domain
MimecastAll Mimecast codes →
smtp;550 Administrative prohibition - envelope blocked - https://community.mimecast.com/docs/DOC-1369#550 [#]
smtp;550 Rejected by header based Anti-Spoofing policy: [email protected] - https://community.mimecast.com/docs/DOC-1369#550 [#]
smtp;550 Rejected by header based manually Blocked Senders: [email protected] - https://community.mimecast.com/docs/DOC-1369#550 [#]
ProofpointAll Proofpoint codes →
smtp;550 5.1.1 <[email protected]>: Recipient address rejected: undeliverable address: host example.com[x.xx.xx.xx] said: 550 5.1.1 <[email protected]>: Recipient address rejected: user unknown
smtp;550 5.1.1 - This is not a valid email address. Please verify that you have the correct email address for your recipient.
smtp;550 5.1.8 <[email protected]>: Sender address rejected: Domain not found (in reply to RCPT TO command)
High severity
smtp;550 5.5.2 <[email protected]>: Sender address rejected: need fully-qualified address (in reply to RCPT TO command)
High severity
smtp;550 5.7.1 <[email protected]>: Recipient address rejected: User email address is marked as invalid.
Trend MicroAll Trend Micro codes →
smtp;550 5.7.1 <[email protected]>: Recipient address rejected: ERS-Customized-Block.